Professional Services Case Study
MC

Marsa Consulting Group

A 45-consultant advisory firm working across strategy, HR, and technology practices.

Professional Services · 45 consultants · 3 practice areas

15% increase in billable utilization

The challenge

Marsa Consulting Group billed clients on a mix of hourly and milestone contracts, but timesheets were submitted through a shared spreadsheet and often arrived days late — delaying invoicing and making utilization impossible to track in real time.

The previous workflow

  • Consultants logged hours in a shared spreadsheet, updated weekly at best
  • Utilization calculated manually once a month, well after the period it measured
  • Milestone billing tracked in a separate contracts spreadsheet, disconnected from actual hours logged
  • Invoices drafted manually by cross-referencing three different files
Implementation

How the Dobbx rollout went

1

Discovery

Mapped billing structures across all 3 practice areas: hourly, fixed-fee, and milestone.

2

Module setup

Configured Project Management for timesheets, milestones, and invoicing.

3

Data migration

Imported active client engagements and outstanding milestone schedules.

4

Go-live

First live timesheet-to-invoice cycle run for the largest practice area in week 3.

Live in 3 weeks.The largest practice area went live first in week 3; the remaining two practice areas followed within a month.
Modules used

What runs the business day to day

Project ManagementSales CRM
Automation applied

What moved from manual to automatic

Timesheets submitted weekly via spreadsheet, often late.

Hours logged daily in-app, visible to project leads in real time.

Utilization calculated manually once a month, after the fact.

A live utilization dashboard per consultant and practice area.

Milestones tracked separately from hours; invoices drafted by hand.

Milestones tie directly to project plans — invoices generate on completion.

Before & after

The difference, side by side

MetricBefore DobbxAfter Dobbx
Timesheet submission lagUp to 1 weekSame day
Utilization visibilityMonthly, after the factReal time
Invoice turnaround after milestone completion5–7 days1 day
Measurable results

What changed, in numbers

15%

Increase in billable utilization

SAR 310K

Additional billed revenue captured in year one

5 days → 1

Invoice turnaround after milestone completion

3 weeks

To go live

In their words

Why Marsa Consulting Group chose Dobbx

We were leaving billable hours on the table simply because timesheets came in late. Now utilization is a live number, not a monthly surprise — and invoices go out the same day a milestone closes.

Nora Al-Qahtani

Managing Director, Marsa Consulting Group

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